Privacy, in plain language.
Last updated July 3, 2026.
In Their Words is built for adults making keepsakes about their own families. The grown-up owns the account, the keepsakes, and every answer in them.
This is a grown-up's tool
You must be 18 or older to use In Their Words. Children don't have accounts and can't use it on their own. When a child takes part in an interview, a parent or guardian is running it and deciding what to record, keep, and share. Before any interview begins we ask you to confirm you're an adult recording a child in your own family and that you consent to that recording on their behalf — and we keep a dated record of that confirmation.
Children's privacy (COPPA)
We don't knowingly let children under 13 create accounts or provide information directly. Any information about a child — their first name, age, answers, and any video or voice you record — is provided and controlled by their parent or guardian, who can view, download, or permanently delete it at any time. If you believe a child has used In Their Words without a parent, email hello@in-their-words.com and we'll remove the information.
What we store:the interview answers you type, optional video clips you record, the names and ages you enter, and your email address if you create an account. That's it — we don't ask for anything else, and interviews you never save stay on your device and never reach our servers.
What we never do:we don't sell or share your family's words with anyone, we don't use them to train AI, and we never use AI to generate images of your child. We use privacy-respecting analytics to understand how the app is used, with no advertising trackers.
Sharing exposes a name and age
A keepsake is private until you choose to create a share link. Once you do, anyone with that link can open that one keepsake and will see the child's first name, age, and their answers (and video, if included). Only share it with people you trust. We keep these pages out of search engines, but a link is a link — delete the keepsake and the link dies with it immediately.
Keeping and deleting
We keep your keepsakes for as long as your account exists, so your family library is there year after year. You're in control: delete any keepsake from your dashboard and its answers and videos are permanently removed, or delete your whole account from Account settings and everything — profile, keepsakes, and videos — is erased. You can also email hello@in-their-words.com and we'll do it for you.
Questions about privacy? Email hello@in-their-words.com. See also our Terms of Service.