Privacy, in plain language.
Last updated July 10, 2026.
In Their Words is built for adults making keepsakes about their own families. The grown-up owns the account, the keepsakes, and every answer in them.
This is a grown-up's tool
You must be 18 or older to use In Their Words. Children don't have accounts and can't use it on their own. When a child takes part in an interview, a parent or guardian is running it and deciding what to record, keep, and share. Before any interview begins we ask you to confirm you're an adult recording a child in your own family and that you consent to that recording on their behalf — and we keep a dated record of that confirmation.
Children's privacy (COPPA)
We don't knowingly let children under 13 create accounts or provide information directly. Any information about a child — their first name, age, answers, and any video or voice you record — is provided and controlled by their parent or guardian, who can view, download, or permanently delete it at any time. If you believe a child has used In Their Words without a parent, email hello@in-their-words.com and we'll remove the information.
What we store:the interview answers you type, optional video clips you record, the names and ages you enter, and your email address if you create an account. That's it — we don't ask for anything else. Interviews you don't save are held briefly in private storage as a recovery backup (so a browser hiccup can't eat a recording) and are deleted automatically — they're never shared, never public, and never kept once they've gone unclaimed.
What we never do:we don't sell or share your family's words with anyone, we don't use them to train AI, and we never use AI to generate images of your child. We use privacy-respecting analytics to understand how the app is used, with no advertising trackers.
How your videos are stored
Recordings live in private storage that only your signed-in account can open — there are no public links to the raw files, and they're encrypted where they're stored. Every playback happens through a link that expires within hours. Search engines and AI crawlers are blocked from every page that carries your family's content. When you delete a keepsake, the video files themselves are removed immediately — not just hidden.
How your film is made
The finished film is assembled on our own servers from the clips already in your private storage — no outside company ever touches the footage. The working copies used during assembly are deleted the moment your film is done, and the finished film is stored with the same protections as your recordings. Interviews you haven't saved are assembled on your device instead and never reach our servers.
How captions are made
To caption a clip we send only its audio — never the video — to our transcription provider, which returns the words and does not use your recording to train models. If that service is unavailable, captions are generated on your own device instead. And we never autocorrect: the words stay exactly as your kid said them.
Sharing exposes a name and age
A keepsake is private until you choose to create a share link. Once you do, anyone with that link can open that one keepsake and will see the child's first name, age, and their answers (and video, if included). Only share it with people you trust. We keep these pages out of search engines, but a link is a link — delete the keepsake and the link dies with it immediately.
Keeping and deleting
We keep your keepsakes for as long as your account exists, so your family library is there year after year. You're in control: delete any keepsake from your dashboard and its answers and videos are permanently removed, or delete your whole account from Account settings and everything — profile, keepsakes, and videos — is erased. You can also email hello@in-their-words.com and we'll do it for you.
Questions about privacy? Email hello@in-their-words.com. See also our Terms of Service.